EXCELLENT Telecom Service Provider

Cosmact has strong expertise in media processing, telecommunication signaling, media streaming, large scale mission critical system design and deployment.  At Cosmact, we strive to offer professional services in delivering superior results to meet the market challenges.

COSMOS SDP

COSMOS SDP is an open Service Delivery Platform designed to enable rapid delivery of interactive speech and multimedia services. To foster service innovations as the open platform exposes the underlying telecom resources to large developer community in a controlled and regulated environment.

Call Centre

UCS Call Center module is an add-on to the Link UCS. The UCS Call Center module is designed to make campaign for incoming calls and outgoing calls.

LinkUCS

There are different form factors for Link UCS appliance, depends on the scale and needs.

Telecom Cloud Service

IVR hosting, Fax-to-email, hosted IP-PBX, hosted call centre,…etc

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Your BEST Service Hosting Choice

Cosmact provides on-demand communication services to serve you and your customers round the clock throughout the year. You can save more time and resource and focus on your core competence of running your own business.

Cloud Call Centre

Enjoy features that premium call centre solutions offer without spending a lot. Our service can be set up within days and  We offer carrier-grade service platform hosted in secure class-A data centre for 99.9% service availability.

Cloud Virtual Office

We offer service to help you start a virtual office business with minimum investment. Business starts within day only by providing live agents to answer and handle customer calls. Global service coverage with our flexible DID (direct number) connectivity to worldwide DID providers.

Personal Call Assistance

You will never miss a call even when you are out of town. Rate for phone calls is super low with our service. Call number will automatically be mapped to your contact once you get a visual voicemail or missed call alert. And you can listen to voicemail just like any other instant messaging app.

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Why Cosmact?

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We have confidence in delivering superior results to our customers because of...

  • Years of product development and project deployment experience in different mission critical solutions
  • Possessing of various intellectual properties, including patented technologies and platform source codes
  • Possessing of technological know-how and experience in large scale distributed, high availability system architecture
  • Expertise in internet and next generation telecommunication network
  • Extensive experience and know-how in call flow processing and media processing including IVR, speech recognition, text-to-speech, fax, conference and video
  • Experienced project management skill with adoption of PRICE methodology